ServiceMaster Superior Cleaning and Restoration

Westchester & Fairfield Counties
Phones Answered 24/7 Urgent & Emergency Services
Mon.-Fri. 8:30 am - 5:00 pm Office Hours

Owners Scott Fabrizio and Mike Vitti

35 Bush Ave. Port Chester, NY 10573

Hawthorne NY Fire Damage Restoration 24/7 Emergency Services | We Work With All Insurance Carriers

DON'T KNOW WHAT TO DO NEXT? WE DO.®

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ServiceMaster Restore® Smoke and Fire Damage Restoration

A fire at your home or business is devastating. Seeing your possessions consumed by fire can be one of the most severe losses that a person can experience. There will be fire damage, soot, and smoke damage and damage from firefighting efforts, including water damage. ServiceMaster Restore® specializes in fire and water restoration, fire cleaning services, and fire damage repairs. We can help you recover as quickly as possible.

We deliver a complete solution, at every step of the way to recovery. Our fire restoration services team of experts provides comprehensive fire damage restoration management services to help you get your life back to normal. Structural restoration is just the start. We help you manage your belongings and clean and sanitize the environment. Fire cleanup will remove water, soot, and fire smoke odors. The entire process is handled electronically, to keep you informed and coordinate each step with your insurance company.

  • 24/7 Emergency Quick Response Services
  • On-site - Fast
  • Specialized Equipment and Training
  • Local Fire Restoration Experts. Fairfield County. Westchester County.
  • Preferred Provider. Direct Billing to Most Major Insurance Carriers
  • Residential and Commercial Fire Restoration

Call Us Now. Contact Us. 24/7 Emergency Services.

 

Fire Repair Services

FAQ'S and Tips

Fire and Smoke Damage Restoration Services in Hawthorne NY

Fire Cleanup Process

Fire Damage Cleanup Process

Fire and Water Restoration, Smoke Damage Clean-Up Process

Not all fire damage is the same. Our thorough Fire Damage Restoration process includes;

  • Identify the source to determine the type of fire that occurred.
  • Evaluate the areas that are wet as a result of fire fighting that may need treatment.
  • Remediating water damage (if necessary)
  • Evaluate sensitive materials that may be damaged
  • Remove contents, including things you may need for the next 7 days.
  • Pack Out remaining contents for cleaning & storage
  • Perform structural restoration, including removal of charred materials that may seal in smoke, such as insulation and burned wood.
  • Evaluate carpet and floor coverings that may need to be removed.
  • Inspecting the framing of the house & subfloors for safety
  • Treating affected surfaces for smoke odors
  • Environmental sealing to prevent odors from leaking back into the house
  • Cleaning, eliminating odors & deodorizing surfaces to pre-loss condition
  • Returning items to the original location & helping to restore your normal life

Fire, smoke, and water damage can affect more areas than are easily visible.

 HVAC system decontamination and cleaning are an example of a related service that may be appropriate after a house fire, or business fire. We can help you with a customized plan and approach.

man facing damage from a kitchen fire

Fire Water Damage

Fire and Water Damage Restoration Services

Damage from a fire can continue long after the flames have been doused with water, and water damage requires special handling.

Fire and Water Restoration Services Include

Fire and Water Damage Restoration Company Services 

Get your life back to normal as quickly as possible with a comprehensive approach and services after a fire.

Soot, Smoke Odor Removal

Soot, Smoke and Odor Removal Services

servicemaster technician waring face mask after fireSoot and smoke odors can be overwhelming after even a small fire. Fire brings soot, and smoke odors that require special handling in order to return your life back to normal as quickly as possible.

As specialists in after-fire cleaning and deodorization, our technicians are trained to identify and eliminate offensive odors at their source.

Masking and other short cuts won't work for the long term, particularly for serious situations after a fire.

ServiceMaster Restore® IICRC trained and certified technicians will clean and restore your belongings, including odor and soot removal after a fire or water-related disaster. 

Soot and Smoke Odor Cleaning Process

  • Clean the ash residue that builds up on surfaces before it spreads
  • Neutralize the odors to keep them from returning
  • Remove the troubling reminders of soot, odor, and stains from at-risk items such as brass, aluminum, chrome, marble, tile, porcelain, as well as fabrics, upholstery & carpets
  • Deodorize the carpets & curtains before they are cleaned
  • Use special chemicals that break up the molecules in the smoke to get rid of the odors before dry cleaning your clothing

Personal Belongings

Content Inventory, Pack-Out, Cleaning, and Restoration

Your belongings are not things. They are possessions that have value and meaning to you and should be handled with care and respect after a fire or flood.

We strive to help you restore what matters to you, particularly things that can't be easily replaced.

Examples of possessions that receive extra care and attention include photographs, art or keepsakes with emotional importance.

Content Restoration

We use a variety of methods to dry and clean your belongings and restore them to a pre-disaster condition when possible.

After Fire Cleaning and Inventory of Personal Property

  • Documents, art, photographs
  • Upholstery and furniture
  • Drapery, curtains, blinds and window treatments
  • Clothing and personal belongings
  • Electronics

After Fire Contents Claim Inventory Service

We help you manage your property after a fire, and support you with your insurance claims process by creating a detailed inventory list.

  • Pre-loss list and values
  • Settle claims faster
  • Assist with burdon of proof for claims

Inventory Pack-Out, Move-Out, and Storage

If your home or business requires extensive restoration and cleaning after a fire, we can help you move your belongings to facilitate your recovery after a fire.

Moving personal property will help;

  • Protect it from potential damage
  • Allow for more efficient remodeling

Professional Fire Damage Restoration Services

Recovering from a house fire requires a comprehensive approach to fire restoration both a structural standpoint, but equally or more important is caring for your personal belongings and things that matter the most to you.

We strive to help you restore your belongings and your life as quickly as possible. 

Cost & Insurance

Costs for Fire Damage Restoration and After Fire Clean-Up Services

You may have insurance coverage. The costs for fire damage restoration and cleanup services are usually covered by insurance. For this reason, we work closely with you and directly with your insurance company to ensure that your claim is handled quickly and efficiently.

  • We are a preferred vendor with most major insurance carriers.

Whether your loss is covered by insurance, or not - we strive to offer you excellent service and help you manage the fire restoration process at highly competitive rates.

Fire and Water Damage Restoration Services Estimates

Contact us today to learn more, and receive a customized plan and estimate for fire damage restoration services.

Tips Until Help

Quick tips if you are in the middle of a loss:

  • If the temperature is above 60 degrees, air out the house to reduce smoke odor.
  • Clean laminate surfaces as well as chrome, porcelain and aluminum fixtures to prevent permanent tarnishing or etching.
  • Change the air filter on your furnace if it uses forced hot air.
  • Tape damp cheesecloth over returns and supply registers to capture loose soot in the air.
  • Discard any open food packages.
  • If the electricity is off, clean out the refrigerator and leave doors propped open.
  • Send clothing with heavy smoke damage to a qualified restoration dry cleaner.

What not to do

  • Do not touch anything with your bare hands. Oil from your hands can permeate upholstery, walls, and woodwork, causing additional damage.
  • Do not wash the walls. Incorrect cleaning could compound the soot residue.
  • Do not attempt to clean carpets or upholstered furniture.
  • Do not use electrical appliances until having them checked.
  • Do not use ceiling fixtures if the ceiling is wet.

Testimonials / Reviews

I cannot express enough how Servicemaster came to our rescue when our boiler cracked and my basement flooded horribly. They were at my house within 2 hours on a Friday night and stayed till it was cleaned out and emptied helping me through the entire process moving all my items, cleaning up the water and so on. They came back all weekend to check on the fans etc. Nothing short of amazing! Michael and his crews are top notch! I would use them again in a heartbeat! Thank you Michael,Donna and your entire staff!

Diana I.

Flooded Basement - November 2023

I am writing to express my sincere appreciation for the outstanding mold remediation service and exceptional customer care that John Knapp and his team provided (Victor, Ricardo, Jose and Jeff). The experience I had with your team surpassed my expectations, and I believe it is crucial to acknowledge the commendable work you do.

Daniella

February 2024 | Mold Remediation

With water steadily streaming into the basement, we called ServiceMaster. Chris R was at our house quickly, and professionally assessed, gave us his plan for cleanup and mold fix, and had a team to us within 2 days to begin cleanup. The team was professional, efficient, and had a strong plan to help us, with clean up, drying out, and mold remediation. Both Chris R and General Manager John K were attentive, checking in often, and were very flexible to accommodate our remediation expert's advice, more rain along the way, and our endless questions. They were absolutely super, did a great job while managing multiple other jobs, with great service. We hope never to have to call again (!) But if we are ever in this situation again, we would not hesitate to bring these guys back. Big thank you to John, Chris and the team.

Susan B.

Flood Water Removal, Mold Remediation | January 2024

My dad is 97 and lives at home with a full time caregiver. There was an electrical fire at the house that destroyed his bedroom and made the house uninhabitable due to smoke damage. After contacting the insurance company, the ServiceMaster rep was there the next day and their crew started the very next day. They anticipated all of the needs of this job, including the interruption of electricity and running water, and had a crew of 5 to 7 people working on it immediately. The job was completed in 5 working days. I live in another state and the Service Master Rep, Andrew, kept me updated every day and met me at the site on two occasions to answer my every question and go over every detail. The entire team was very professional, responsive and friendly. Great job!"

Marissa R.

Fire and Smoke Damage - May 2020. Fairfield County

We had a sewage back up in our downstairs bathroom into the basement. Once we contacted ServiceMaster, Chris and his team were efficient at removing the wet and damaged materials as well as cleaning and sanitizing before mold set in. Still completing the drying process with several air movers and a dehumidifier down there. They are scheduled to be picked up tomorrow. Considering the circumstances, we are pleased with their service so far. Chris has been great at communicating with us. They were up front about pricing so we knew what to expect.

Cathleen B.

August, 2023. Flood Restoration, Water Removal

We had a great experience! Our basement was totally flooded from the excessive rain. ServiceMaster was there by 1:30 that afternoon and I’d called only three hours prior. They came fast, cleaned up fast, and tolerated all the excessive junk in my basement. They figured out the issue and we have good next steps in place. I highly recommend.
 

Heather V.

February, 2024

I am so impressed with this company! Their response time was super quick - from responding to my initial call to coming out to assess to providing an estimate and arriving to complete the service. Chris is awesome - he’s friendly and professional and so humble. The crew was extremely kind and went above and beyond. Took great care in keeping my home clean. I HIGHLY recommend this company!!

Jeryl K.

February 2024

Good communication, did what they promised when they promised

L.W.R. | Fairfield CT

August 8 2019

They were very responsive in an emergency and extremely helpful. Everyone was professional, friendly and I would recommend them.

G.R.T. | Westport, CT

August 8, 2019

They were quick to respond and completed everything they said they were going to do. I would recommend anyone to use Service Master

K. C. | Fairfield, CT

April 11, 2019

It was done very orderly and done very neatly. The men were very polite. I would recommend Service Master Superior Cleaning to anyone. Thank you so much.

V. F. | Stamford, CT

March 6, 2019

FAQs

How long does fire damage restoration take?

The answer is that it depends on the size and location of the fire, and the extent of the fire damage.

Proper cleaning after a fire requires a comprehensive approach, training and specialized equipment. We can help you recover much faster than you could possibly do your self, sometimes in a matter of weeks. 

The Fire and Water Restoration Services Include

  • Damage Assesment
  • Content Management
  • Tarping
  • Water Removal and Drying
  • Soot, Smoke, and Smoke Odor Removal
  • Deep Cleaning and Sanitizing
  • Structural Repairs
  • Restoration of Your Belongings
  • Restoration

Contact Us Today to schedule a consultation and get a custom price quote based on your needs.

We will help you understand the costs, and work with your insurance company directly to help you manage your claim.

How long does fire damage restoration cost?

The answer is that it depends on the size of the fire, and the extent of the fire damage.

The Fire Damage Restoration Services Include

Contact Us Today to schedule a consultation and get a custom price quote based on your needs.

We will help you understand the costs, and work with your insurance company directly to help you manage your claim.

SMOKE DAMAGE & SOOT REMOVAL SERVICES

Even after a fire has been extinguished, damage to your home and belongings continues. That’s why it’s so important to prevent further damage by calling in a professional who knows the right way to deal with soot, smoke, and odor.

Step one: Call your insurance company and the pros at ServiceMaster Restore.

The residue left behind after a fire is a biohazard and can cause health problems if it is not taken care of correctly and thoroughly. We'll quickly assess the damage to find out the costs for fire restoration—and examine if there's any additional damage from water or other factors. Once the amount of damage is determined, we'll come up with an estimate for the cleaning and restoration.

HOW MORE THAN JUST FIRE CAN DAMAGE YOUR HOME

  • In just a few minutes, smoke can discolor the walls.
  • Within a few hours, finishes on kitchen appliances can discolor.
  • Smoke causes etching in glass after just a short time.
  • Smoke will tarnish metal quickly.
  • Ash and smoke can continue to cause damage and corrosion to materials left behind.

TO ENSURE SUPERIOR REMOVAL OF SOOT, SMOKE AND ODOR DAMAGE, WE:

  • Clean the ash residue that builds up on surfaces before it spreads
  • Neutralize the odors to keep them from returning
  • Remove the troubling reminders of soot, odor and stains from at-risk items such as brass, aluminum, chrome, marble, tile, porcelain, as well as fabrics, upholstery & carpets
  • Deodorize the carpets & curtains before they are cleaned
  • Use special chemicals that break up the molecules in the smoke to get rid of the odors before dry cleaning your clothing

HOW TO HELP PREVENT PUFFBACKS

Although there is no guaranteed way to prevent a puffback, annual inspection and maintenance of your oil burner or furnace can greatly reduce your risk. So be sure to have your oil burner and furnace system cleaned regularly.

QUICK TIPS: WHAT YOU SHOULD OR SHOULDN’T DO AFTER A FIRE TO REDUCE ODORS & SOOT

  • If the temperature is above 60 degrees, air out the house to reduce smoke odor.
  • If it uses forced hot air, change the air filter on the furnace.
  • Tape damp cheesecloth over returns, and supply registers to capture loose soot in the air.
  • Do not touch anything with your bare hands. Oils from hands can permeate upholstery, walls and woodwork, causing additional damage.
  • Do not wash walls. Incorrect cleaning could compound the soot residue.

Warning: Do not attempt to clean up your home after a fire or you may cause more damage.

Contact Us Today to schedule a consultation and get a custom price quote based on your needs.

We will help you understand the costs, and work with your insurance company directly to help you manage your claim.

Fire Restoration Contractors vs. General Contractors

Professional Fire Restoration Contractors are certified by IICRC (Inspection Institue of Cleaning & Restoration Certification). 

The IICRC is an educational program the teaches the proper techniques for removal, cleaning, and restoration of damaged building materials.

Fire Restoration Estimates and Price Quotes

Contact Us Today to schedule a consultation and get a custom price quote based on your needs.

We will help you understand the costs, and work with your insurance company directly to help you manage your claim. Direct insurance billing is typically available.

Is it safe to stay in your home after a fire?

FEMA has published a helpful article, available as a pdf download. You can see the article at this link.

An excerpt from the article is here below

"A fire in your home can cause serious damage. Your home and many of the things in your home may be badly damaged by flames, heat, smoke and water.

You will find things not damaged by the fire may still be ruined by smoke and may be soggy with water used to put out the fire. Anything you want to save or reuse will need to be carefully cleaned.

To fight the fire, firefighters may have broken windows and cut holes in the roof. This slows the fire’s growth and gets rid of dark smoke that makes it hard for firefighters to see. They may have cut holes in your walls to make sure that the fire is completely out and not hidden in the walls.

It is important to understand the risk to your safety and health even after the fire is out. The soot and dirty water left behind may contain things that could make you sick. Be very careful if you go into your home and if you touch any fire-damaged items. "

The article goes on to provide excellent and relevant advice for steps to take after a fire or house fire.

Link to the article is here

How do you clean soot from the inside of a house after a fire?

We believe most people benefit from professional soot removing services, by trained soot removing experts in fire damage restoration because it's a difficult process.

Should you wish to remove soot yourself, The American Red Cross recommends the following process.

"To remove soot and smoke from walls, furniture and floors, use a mild soap or detergent or mix together 4 to 6 tbsp. tri-sodium phosphate and 1 cup household cleaner or chlorine bleach to every gallon of warm water. Wear rubber gloves. Be sure to rinse surfaces with clear warm water and dry thoroughly."

A link to the Red Cross article is here

Contact Us Today to have professional help removing soot or soot cleaning services and smoke odor removal services after a fire.

Does renters insurance cover fire restoration services?

Renters insurance does typically cover fire damage as a covered peril. You should, of course, check with your insurance agent or insurance company to understand if your own renters' policy covers fire damage.

There is an article published by policygenious.com, and a link to the article is here.

Call Us or contact us today to learn more.

We are proud to serve our customers in Fairfield County and Westchester County and beyond.

We serve ALL towns and cities including

Fairfield County Fire Damage Cleanup Services

Bethel Fire Damage Restoration
Bridgeport Fire Damage Restoration
Brookfield Fire Damage Restoration
Danbury Fire Damage Restoration
Darien Fire Damage Restoration
Easton Fire Damage Restoration
Fairfield Fire Damage Restoration
Greenwich Fire Damage Restoration
Monroe Fire Damage Restoration
New Canaan Fire Damage Restoration
New Fairfield Fire Damage Restoration
Newtown Fire Damage Restoration
Norwalk Fire Damage Restoration
Redding Fire Damage Restoration
Ridgefield Fire Damage Restoration
Shelton Fire Damage Restoration
Sherman Fire Damage Restoration
Stamford Fire Damage Restoration
Stratford Fire Damage Restoration
Trumbull Fire Damage Restoration
Weston Fire Damage Restoration
Westport Fire Damage Restoration
Wilton Fire Damage Restoration

Westchester County Fire Damage Clean Up

Bedford Fire Damage Restoration
Bedford Hills Fire Damage Restoration
Cortlandt Fire Damage Restoration
Buchanan Fire Damage Restoration
Croton on Hudson Fire Damage Restoration
Crugers Fire Damage Restoration
Eastchester Fire Damage Restoration
Tuckahoe Fire Damage Restoration
Bronxville Fire Damage Restoration
Greenburgh Fire Damage Restoration
Dobbs Ferry Fire Damage Restoration
Ardsley Fire Damage Restoration
Elmsford Fire Damage Restoration

Irvington Fire Damage Restoration
Tarrytown Fire Damage Restoration
Hastings on Hudson Fire Damage Restoration
Harrison Fire Damage Restoration

Fast. Honest. Professional.

Welcome to ServiceMaster Superior Cleaning and Restoration serving both Westchester County and Fairfield County.

We've been proud to serve local homeowners and businesses since 1993. For professional cleaning services, from one-time deep-cleaning, scheduled cleanings, biohazard cleaning and disinfecting or emergency water and flood cleanup, and fire damage restoration services, we stop at nothing to please.

Customer Care Commitment

After decades of experience serving neighbors in emotional distress, our team of professionals are dedicated to delivering a remarkable customer service experience.”

Michael Vitti– Franchise Owner ServiceMaster SCI, Inc.

SMC-DR-Van8-1-resized

Demand the Yellow Van

WE STOP AT NOTHING™ Because the jobs not done until the jobs done right. ServiceMaster Superior Cleaning and Restoration is driven to provide exceptional results and pursue the highest standards of clean every time we enter your home or business.

  • Hi-Tech Equipment

    We use the most advanced equipment for cleaning and decontamination.

  • Green Cleaning

    Eco-friendly products are available for routine processes.

  • Customer Service

    Your satisfaction is our goal, every step of the way. We work for you, and help you with your insurance claims including direct billing with most carriers.

Fire Damage Restoration Related Repair Services

Water Damage Services

In the event of a house fire, countless gallons of water can be poured into your home. Water damage can be a devastating side effect. Drying and dehumidifying the structure and contents.

Learn More. Water Damage Restoration

Soot and Smoke Odor

Soot and smoke remain in the home long after the flames are gone. Each surface is cleaned and sanitized. Walls. Floors. Furniture. Clothes. Personal Items. Odors are eliminated.

Learn More. Smoke Odor Removal Services

Restoration Management

Helping you every step of the way. By managing the entire process for you, services and claim coordination including direct billing to your insurance company, you can focus on your family and your business.

Certifications and Affiliations

Don't Know What to Do Next? We Do.®

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